Village Sea Glass loves to make the shipping process easier for our valued customers. For that reason we offer free shipping as often as we can.
We ship via small, medium and large flat rate boxes which will offer tracking and insurance up to $50. Orders are shipped out within 48 hours of cleared payment and orders arrive within a 2-5 business day window depending on their destination. Items will always be shipped carefully as to prevent any breakage.
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. and needs to include proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund. If your refund is approved, we will initiate a refund to your credit card (or original form of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. Customer is responsible for paying the shipping costs for returning items. Shipping costs are non-refundable.
If you have any questions on how to return your item to us, please contact us. Thank You.